Loopi AI I/S (“Loopi AI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard data in connection with our services, including AI powered receptionists, chatbots, automation tools, and lead reactivation systems.
By using our website or services, you consent to the practices described in this Policy.
Loopi AI I/S is a Danish company specializing in AI driven automation tools and communication systems for businesses.
Our registered address is Fløjstrupvej 159, 8330 Beder, Denmark.
CVR: 45581969.
We collect and process the following categories of personal data, depending on the service:
a. Client Data (B2B Clients)
b. End-User or Lead Data (on behalf of Clients)
When we provide services like AI receptionists, widgets, or review automations, we may process limited personal data belonging to your customers or leads, such as:
This data is only processed as a data processor on behalf of the client and in accordance with their instructions and applicable data protection laws.
c. Technical Data
We use personal data to:
We do not sell personal data or use it to profile individuals for unrelated marketing purposes.
Loopi AI’s systems may generate, record, or store:
These are used only to deliver and improve the contracted service.
All AI outputs are generated algorithmically and are not manually reviewed unless required for debugging, support, or abuse prevention.
We do not use client or end-user data to train public AI models.
SMS opt-in data and consent information will never be shared, sold, or rented to third parties. SMS messages are sent only to contacts who have explicitly opted in. Reply STOP to opt out at any time.
We process data under one or more of the following bases:
We may share data with trusted sub-processors and partners who assist in operating our services, such as:
All sub-processors are bound by written agreements and must comply with GDPR and equivalent data protection laws.
a. Business Transfers
In the event of a merger, acquisition, reorganisation, or sale of all or part of Loopi AI I/S, personal data held by us may be transferred to the acquiring entity as part of that transaction. We will notify affected clients of any such change in ownership or control of personal data, and the data will remain subject to the protections described in this Policy.
Data may be transferred outside the EU/EEA, including to the United States, Canada, or Australia.
When transfers occur, we use Standard Contractual Clauses (SCCs) and other approved mechanisms to ensure adequate protection.
We retain personal data only as long as necessary to provide services or comply with legal obligations.
Client campaign data and communication logs are typically deleted within 30 days of termination unless otherwise requested or required by law.
We implement technical and organizational safeguards to protect personal data from loss, misuse, and unauthorized access, including:
You have the right to:
To exercise these rights, contact us at contact@loopiai.com. We will respond within 30 days.
For California residents, you have additional rights under the California Consumer Privacy Act (CCPA), including:
Requests can be made by emailing contact@loopiai.com.
Our services are designed for businesses and are not directed at individuals under 18.
We do not knowingly collect personal data from children.
If we become aware that a minor has provided us with data, we will delete it promptly.
We may update this Privacy Policy periodically.
Updates will be posted on our website with a new effective date.
For significant changes, we will notify clients directly.
If you have questions, requests, or complaints about this Privacy Policy or our data practices, please contact:
Loopi AI I/S
Fløjstrupvej 159, 8330 Beder, Denmark
contact@loopiai.com
+45 42 61 01 02
CVR: 45581969
Our website and services may contain links to third-party websites, platforms, or tools (such as Twilio, Meta, or Stripe).
This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices or content.
We encourage you to review the privacy policy of any third-party site you visit.